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How long will my order take to arrive?



If you've already made your order with FloraPhyta, you're probably already waiting by the door ready to get started planting your new plants into your aquarium. Rest assured, you won't have to wait too long! All of our parcels are sent out on a Monday and we send every parcel express with Australia Post. Timeframes can vary, however the following are the standard timeframes to expect when waiting for your order from FloraPhyta.

If you are located in Brisbane, your plants are likely to arrive within 1-2 days - this means a Tuesday or Wednesday arrival time.

For people located in other major cities (Sydney, Canberra, Melbourne, Cairns, Adelaide) parcels usually take two days to arrive - generally a Wednesday arrival.

People living in regional/rural locations may take three days to arrive - usually arriving by Thursday.

These timeframes may vary and occasionally Australia Post may experience delays which can extend the time your order spends in transit. Rest assured, FloraPhyta sends all plants packaged to withstand minor postal delays should they occur. There are a number of external factors that may impact the expediency of your order's arrival. Severe weather events such as flooding and cyclones, though usually a rare occurrence, can prevent timely delivery of orders.

Public holidays can also cause significant delays, particularly where there are multiple in a short period of time. We will still ship your plants on weeks with a public holiday and usually they will still arrive in a timely manner. If you would prefer not to chance delays you can order the following week or let us know and we can delay sending your order until after the holiday. We also do not ship over the Christmas period, as for a couple of weeks during this time there are significant Australia Post delays.

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